Privacy Policy

Effective Date: November 17, 2025

This Privacy Policy describes how Kate Crawford Jewelry LLC (the "Company," "we," "us," or "our"), operating the website katecrawfordjewelry.com (the "Website"), collects, uses, and discloses your personal information when you visit, make a purchase, or otherwise interact with the Website.

We collect personal information about you from various sources, including information you provide directly to us, information collected automatically through the use of our Website, and information from third-party sources.

You directly provide us with the following personal information when you interact with our services:

• Contact Information: Name, email address, shipping address, and phone number.
• Order Details: Information related to products purchased.
• Payment Information: Payment card details (processed securely by third-party payment processors, we do not store full card numbers).
• Customer Support Information: Information contained in communications with us (emails, chat, phone calls).
• Account Information: Usernames and passwords (for registered accounts).

When you access or browse the Website, we automatically collect certain information about your device and your activity:

• Usage Data: Information about how you access and use our Website, including browser type, IP address, time zone, referring/exit pages, and items viewed.
• Device Information: Information about your device, such as the operating system and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to track your activity, enhance your experience, and gather analytics data. (See Section 4 below).

We use your personal information for the following purposes:

Fulfilling Orders

To process your transactions, ship your orders, and manage returns and exchanges.

Account Management

To create, maintain, and manage your account on the Website.

Communication

To communicate with you about your order status, product inquiries, and customer support requests.

Marketing and Advertising

To send you promotional emails (if you subscribe), deliver targeted advertising on third-party sites, and measure the effectiveness of our campaigns.

Analytics and Improvement

To monitor and analyze trends, usage, and activities in connection with our Website to improve our services, products, and user experience.

Security and Legal Compliance

To detect, investigate, and prevent fraud, security incidents, and other malicious activity, and to comply with legal obligations.

We may share your personal information with third parties for the purposes described above:

• Service Providers: We share information with third-party vendors, consultants, and service providers who perform functions on our behalf, such as payment processing, order fulfillment, shipping carriers (USPS, FedEx, etc.), data analysis, and marketing/advertising services.
• Legal Compliance and Protection: We may disclose your information to comply with applicable law and regulation, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• 
  

The Website uses "cookies" and similar tracking technologies. Cookies are small data files stored on your device that help us remember your preferences and improve your browsing experience.

• Controlling Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Website.
• 
  

Depending on your location, you may have the following rights regarding your personal data:

• Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly.
• Access: You may have the right to request access to the personal information we hold about you.
• Correction/Deletion: You may have the right to request that we correct inaccurate information or delete the personal information we hold about you, subject to certain exceptions.

We take reasonable steps to protect the personal information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Effective Date."

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your rights, please contact us:

• Email: kate@katecrawfordjewelry.com
• Mail Address: Kate Crawford Jewelry LLC, 2117 English Village Ln, Mountain Brook, AL 35223
• Telephone: 205-441-4252